COVID-19 Related Closures in Cochise/Douglas
- City Hall is closed until further notice.
- While the offices are closed, city employees are still working as needed. The black and white dropbox at 9th Street and H Avenue can be used to deliver any documents to City Hall. Place the paperwork in an envelope specifying who it is for.
- Here is a list of available city services you might need:
- Water Payments: Customers may pay with the following options:
- Online: www.municipalonlinepayments.com/douglasaz. At this time the city has waived the $2.50 processing fee
- Phone: You may call the office to pay your bill via debit/credit at (520) 417-7334
- Drop Box: Drop check/money order at white and black drive through payment drop box located at corner of 9th Street and H Avenue
- Mail: Check/money orders may be mailed to:
City of Douglas, 425 E. 10th Street, Douglas AZ 85607
- Start or move water service: Call the office (520) 417-7334
- Business Licenses
- Applications can be downloaded at www.douglasaz.gov/Business- Licenses. Remit license application and applicable documentation to [email protected]
- License Renewals can be paid over the phone via debit/credit card at (520) 417-7333 or may mail payments to City of Douglas, 425 E. 10th Street, Douglas AZ 85607
- Ambulance Payments: Check/money orders may be mailed to: City of Douglas, 425 E. 10th Street Douglas AZ 85607 or call to 1-800-906-6552 to remit payment over the phone via debit/credit card
- Park Ramada Permits: Permits will not be issued until further notice. Existing permits are cancelled.
- Yard Sale Permits: Permits will not be issued until further notice. Existing permits are cancelled.
- Southwest Gas Kiosk Payments: Call SW Gas customer service 1-877-860-6020
- Water Payments: Customers may pay with the following options:
- During this time the City utility billing office will not be charging penalty fees, turn off fees or performing water service shut offs.
- Contact Information
- City Clerk & Mayor & Council: 417-7302
- City Manager’s office: 417-7303
- City Utility Payments: 417-7334
- Development Services: 417-7314
- Finance: 417-7333
- Housing: 417-7385
- Human Resources: 417-7326
- Animal Shelter: 417-7567
- Aquatics & Recreation: 417-7346
- Cemetery: 417-7347
- Fire non-emergency: 417-7371
- Information Technology: 417-7701
- Library: 417-7352
- Police non-emergency: 417-7550
- Public Works: 417-7329
- Transit: 417-7400
- The department is closed to public access. Police Chief Kraig Full is encouraging people to call the non-emergency number: 417-7550, for guidance on how to best serve their needs. Please continue calling 9-1-1 for emergencies only.
- Limitations on owner surrendered animals at the Animal Shelter are being imposed. Only residents within 30 miles of the city limits (proof of residency required) can surrender animals. The shelter is also requiring appointments for shelter-based services such as dog licenses, reclamations and adoptions
- On March 16, the city of Douglas announced that all public events and gatherings of more than 10 people in city parks and facilities are cancelled. In addition, the public library, aquatic center and all city parks will be closed to the public. The city’s proclamation applies to all events and activities for which permits have been issued and to all gatherings of 10 or more people in public settings or on city property.
- Parks remain open for exercise and play. Playgrounds, shelters and exercise equipment is closed. Proper social distancing is recommended.
- The city encourages private businesses and companies to cancel or postpone events or activities that would convene 10 or more patrons.
Haven Health Group
The nursing home facility at 1400 San Antonio Avenue, was directed by Centers for Medicare & Medicaid Services (CMS) to immediately limit all visitors. CMS directed all skilled nursing facilities to limit contact to residents to essential healthcare personnel. Visitors for residents whose health condition status is “end of life” will be authorized. The restriction is meant to help prevent any potential infection and spreading of coronavirus. Haven Health will continue to provide and arrange communication with residents through video and phone conferencing. You can learn more on their Facebook page.
- As of March 18, Washington Federal Bank in Douglas has closed its lobby to the public. Branch services are ATM only at this time.
- Southeastern Arizona Federal Credit Union closed is lobby starting March 26.
- Southern Arizona Credit Union‘s Cochise County branches are closed to walk-ins.
- Wells Fargo Bank‘s lobby is opened by appointment only.
- As of 10 a.m. Friday, the border closing will affect all but non-essential travel. This is a list of who can come and go, it looks a lot less restrictive than previously reported. Those who can cross include students or people seeking medical attention.
- U.S. citizens and lawful permanent residents returning to the United States;
- Individuals traveling for medical purposes (e.g., to retrieve medical treatment in the United States);
- Individuals traveling to attend educational institutions;
- Those traveling to work in the United States;
- Those traveling for emergency response and public health purposes;
- Those engaged in lawful cross-border trade;
- Individuals engaged in official government travel or diplomatic travel;
- Members of the U.S. Armed Forces, and the spouses and children of the U.S. Armed Forces, returning to the United States;
- Individuals engaged in military-related travel operations.
- Mexico has 2,143 cases of coronavirus with 94 deaths.
- In Nogales, southbound lanes of traffic were blocked by protestors trying to prevent people in the U.S., where COVID-19 cases are much higher than in Mexico, from entering the country. You can read more here.
- Over-the-counter services are being suspended at many county offices. Citizens who require a service should call the appropriate department first as some services are available via telephone or internet. Public meetings essential to County business will continue. The public will have the opportunity to attend meetings remotely.
- Members of the public who wish to attend Cochise County Board of Supervisors’ regular meetings and work sessions can do so remotely by calling (602) 609-7513. Attendees will need to use a conference ID, which will be published on each meeting agenda.
- Anyone wishing to comment on an agenda item can email [email protected]. Please include the meeting date and agenda item number. Call to the public will be suspended but comments submitted on agenda items by 5pm the day before a public meeting will be read during the meeting.
- Cochise College: Cochise College will close all campuses and centers no later than 5:00 p.m, March 31, 2020. Courses offered in a distance format will continue without disruption. All current face to face interaction/instruction will be suspended. More information here.
- UofA South: All classes have moved online beginning March 18. More information available here.
- Douglas Unified School District: Gov. Doug Ducey closed all public school in Arizona for the remainder of the school year. DUSD is the first public school district in the state to close in light of the virus, had made an announcement on March 14. More information can be found on the district’s Facebook page.
- Private and charter schools: Loretto Catholic School, Liberty Traditional Saddleback, CAS Schools, Raul Hector Castro Learning Center and Omega Alpha Academy must all comply with Gov. Ducey’s proclamation and close for the remainder of the year.
- The Catholic Church of Douglas which includes St. Luke, Immaculate Conception and St. Bernard parishes announced that all parish-based public gatherings are either cancelled or suspended until further notice. This included CCD. Masses are being offered online via Facebook Live. You can find more information here.