Updated 3/31: COVID-19 in Douglas

Last updated on March 31, 2020 

Coronaviruses are a family of viruses which may cause illness in animals or humans.  In humans, several coronaviruses are known to cause respiratory infections ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS). The most recently discovered coronavirus causes coronavirus disease COVID-19. The Center for Disease Control and Prevention lists symptoms, how it spreads, and how to prevent and treat. 

COVID-19 in Arizona

1,289 cases and 24 deaths are reported as of March 31 by the Arizona Department of Health Services. The state is deemed “widespread” for community spread and has made the following recommendations:

  • Effective close of business Tuesday, March 31, the state has stated that everyone shall limit their time away from home, except to conduct or participate in essential activities, and/or;
    • to work, volunteer or participate in essential functions; or
    • to go to any essential business to get products or services;
    • to work if, as a sole proprietor or family-owned business, work is conducted in a separate office space from your home AND the business is not open to serve the public.
  • Essential businesses that remain open must facilitate physical distancing and spacing between individuals of at least six feet.
    • Businesses, operations, and activities deemed essential by the state were clarified here
  • Recommend telework and other alternatives when available.
  • Arizona schools state-wide are closed through the end of the school year.
  • All restaurants are required to provide dine-out options only.
  • All bars, movie theaters, and gyms are required to close. 
  • All elective surgeries are halted in the state of Arizona.
  • If someone in your family has tested positive for COVID-19, keep the entire household at home and contact your medical provider.
  • All mass gatherings of 10 or more people must be canceled or postponed.
  • Expiration dates on Arizona driver licenses are delayed.

Cochise County 

  • 4 cases as of March 31
    • Case 4: Confirmed March 29. Adult female currently hospitalized at a medical facility outside of Cochise County. Due to the fact she has no recent travel history it is believed this is the first confirmed case of community spread in the county.
    • Case 3: Confirmed March 26. Adult male who recently returned from domestic travel to a neighboring state. He has been self-isolating and is recovering at home.
    • Case 2: Confirmed March 25. Adult female who has just returned from overseas travel. She has followed all self-isolation guidance and is recovering at home.
    • Case 1: Confirmed March 20. Adult female tested positive following domestic travel, she is self-isolating, managing her symptoms at home and is recovering from the illness.
  • The County Health Department is in contact with the state lab, and the County Epidemiology Investigations Team is following up on all reports of sick individuals who meet the follow up and testing criteria. Cochise County will provide updates on their website
  • You can sign up for emergency alerts from the county here.

Maricopa County 

  • 788 cases as of March 31

Pima County 

  • 202 cases as of March 31

Navajo County 

  • 91 cases as of March 31

Coconino County 

  • 81 cases as of March 31

Pinal County 

  • 62 cases as of March 31

Yavapi County 

  • 21 cases as of March 31

Apache County 

  • 16 cases as of March 31

Yuma County 

  • 9 cases as of March 31

Mojave County 

  • 7 cases as of March 31

Graham County 

  • 2 cases as of March 31

La Paz County 

  • 2 cases as of March 31

Santa Cruz County 

  • 2 case as of March 31

Gila County 

  • 1 case as of March 31

Greenlee County 

  • 1 case as of March 31


City of Douglas

  • City Hall is closed until further notice.
  • While the offices are closed, city employees are still working as needed. The black and white dropbox at 9th Street and H Avenue can be used to deliver any documents to City Hall. Place the paperwork in an envelope specifying who it is for.
  • Here is a list of available city services you might need:
    • Water Payments: Customers may pay with the following options:
      • Online: www.municipalonlinepayments.com/douglasaz. At this time the city has waived the $2.50 processing fee
      • Phone: You may call the office to pay your bill via debit/credit at (520) 417-7334
      • Drop Box: Drop check/money order at white and black drive through payment drop box located at corner of 9th Street and H Avenue
      • Mail: Check/money orders may be mailed to:
        City of Douglas, 425 E. 10th Street, Douglas AZ 85607
    • Start or move water service: Call the office (520) 417-7334
    • Business Licenses
      • License Renewals can be paid over the phone via debit/credit card at (520) 417-7333 or may mail payments to City of Douglas, 425 E. 10th Street, Douglas AZ 85607
    • Ambulance Payments: Check/money orders may be mailed to: City of Douglas, 425 E. 10th Street Douglas AZ 85607 or call to 1-800-906-6552 to remit payment over the phone via debit/credit card
    • Park Ramada Permits: Permits will not be issued until further notice. Existing permits are cancelled.
    • Yard Sale Permits: Permits will not be issued until further notice. Existing permits are cancelled.
    • Southwest Gas Kiosk Payments: Call SW Gas customer service 1-877-860-6020
  • During this time the City utility billing office will not be charging penalty fees, turn off fees or performing water service shut offs.
  • Contact Information
    • City Clerk & Mayor & Council: 417-7302
    • City Manager’s office: 417-7303
    • City Utility Payments: 417-7334
    • Development Services: 417-7314
    • Finance: 417-7333
    • Housing: 417-7385
    • Human Resources: 417-7326
    • Animal Shelter: 417-7567
    • Aquatics & Recreation: 417-7346
    • Cemetery: 417-7347
    • Fire non-emergency: 417-7371
    • Information Technology: 417-7701
    • Library: 417-7352
    • Police non-emergency: 417-7550
    • Public Works: 417-7329
    • Transit: 417-7400

Cochise County

  • Over-the-counter services are being suspended at many county offices.  Citizens who require a service should call the appropriate department first as some services are available via telephone or internet. Public meetings essential to County business will continue. The public will have the opportunity to attend meetings remotely.
  • Members of the public who wish to attend meetings remotely can call 508-924-1387.
  • Anyone wishing to comment on an agenda item can email [email protected]. Please include the meeting date and agenda item number. Call to the public will be suspended but comments submitted on agenda items by 5pm the day before a public meeting will be read during the meeting.

Public Spaces

  • On March 16, the city of Douglas announced that all public events and gatherings of more than 10 people in city parks and facilities are cancelled. In addition, the public library, aquatic center and all city parks will be closed to the public. The city’s proclamation applies to all events and activities for which permits have been issued and to all gatherings of 10 or more people in public settings or on city property. 
  • The city encourages private businesses and companies to cancel or postpone events or activities that would convene 10 or more patrons.


  • Cochise College: Cochise College will close all campuses and centers no later than 5:00 p.m, March 31, 2020. Courses offered in a distance format will continue without disruption. All current face to face interaction/instruction will be suspended. More information here.
  • UofA South: All classes have moved online beginning March 18. More information available here.
  • Douglas Unified School District: Gov. Doug Ducey closed all public school in Arizona for the remainder of the school year. DUSD is the first public school district in the state to close in light of the virus, had made an announcement on March 14. More information can be found on the district’s Facebook page
  • Private and charter schools: Loretto Catholic School, Liberty Traditional Saddleback, CAS Schools, Raul Hector Castro Learning Center and Omega Alpha Academy must all comply with Gov. Ducey’s proclamation and close for the remainder of the year. 


  • The Catholic Church of Douglas which includes St. Luke, Immaculate Conception and St. Bernard parishes announced that all parish-based public gatherings are either cancelled or suspended until further notice. This included CCD. Masses are being offered online via Facebook Live. You can find more information here.

Healthcare facilities 

  • Haven Health Group: The nursing home facility at 1400 San Antonio Avenue, was directed by Centers for Medicare & Medicaid Services (CMS) to immediately limit all visitors. CMS directed all skilled nursing facilities to limit contact to residents to essential healthcare personnel. Visitors for residents whose health condition status is “end of life” will be authorized. The restriction is meant to help prevent any potential infection and spreading of coronavirus. Haven Health will continue to provide and arrange communication with residents through video and phone conferencing. You can learn more on their Facebook page.
  • Copper Queen Community Hospital: Dr. Edward Miller, Chief Medical Officer stated, “The Coronavirus comes from a large family of viruses including COVID-19, the common cold and even the flu. We have not had any patients test positive for COVID-19 in or from Cochise County.” Dr. Miller also stated “I want to assure you that emergency preparedness is not new to hospitals and that Copper Queen Community Hospital and our Rural Health Clinics are prepared.  We have a team working hourly to update personnel as the situation changes.”


Supplies in Douglas 

Food City

As of March 25, store hours are limited from 6 a.m. to 9 p.m.. The eat-in and self-serve areas of the store are closed temporarily.

The grocery store announced a temporary enforcement on quantity limits on the following items:  

Limit one per transaction:

  • Bathroom tissue
  • Paper towels
  • Facial tissue
  • Napkins

Limit two per transaction:

  • Beans
  • Bread
  • Cold & flu over-the-counter medications
  • Eggs
  • Flour
  • Ground Meats
  • Hand sanitizers
  • Hand soaps
  • Isopropyl alcohol
  • Rice
  • Sanitizing wipes
  • Sugar
  • All bottled water (multi-packs)

Limit three per transaction:

  • Infant formula

Limits apply to any size, cut or brand combinations


Limit three of any one grocery item per customer
Limit one essential item per customer

  • Bathroom tissue/paper
  • Paper towels/napkins
  • sanitizing wipes
  • Hand soaps
  • Cold and flu over-the-counter medications

Other stores

Local dollar stores and grocery markets have not announced any plans to enforce quantity limits. 


  • As of 10 a.m. Friday, the border closing will affect all but non-essential travel. This is a list of who can come and go, it looks a lot less restrictive than previously reported. Those who can cross include students or people seeking medical attention.
    • U.S. citizens and lawful permanent residents returning to the United States;
    • Individuals traveling for medical purposes (e.g., to retrieve medical treatment in the United States);
    • Individuals traveling to attend educational institutions;
    • Those traveling to work in the United States;
    • Those traveling for emergency response and public health purposes;
    • Those engaged in lawful cross-border trade;
    • Individuals engaged in official government travel or diplomatic travel;
    • Members of the U.S. Armed Forces, and the spouses and children of the U.S. Armed Forces, returning to the United States;
    • Individuals engaged in military-related travel operations.
  • Mexico has 478 cases of coronavirus with five deaths.
  • In Nogales, southbound lanes of traffic were blocked by protestors trying to prevent people in the U.S., where COVID-19 cases are much higher than in Mexico, from entering the country. You can read more here.

General health information

  • Spreading: The virus spreads mainly between people who are in close contact with one another (within about 6 feet) through respiratory droplets produced when an infected person coughs or sneezes. It is also possible that a person can get COVID-19 by touching an object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. 
  • Testing: COVID-19 tests are available but are limited in amount and therefore has specific criteria. Ask your medical provider.  
  • Symptoms: Patients with COVID-19 have mild (a cold) to severe respiratory illness with symptoms of: fever, cough and shortness of breath 
  • Protection:  
    • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60 percent alcohol. 
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • Avoid close contact with people who are sick.
    • Stay home when you are sick, unless complications arise or you have other chronic medical conditions.
    • If you are coming to the hospital or office for respiratory symptoms, call before you leave home so we can be prepared to care for you when you arrive.
    • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
    • Clean and disinfect frequently touched objects and surfaces.

For the most accurate, up-to-date information visit the following websites